Are you customer focused, exquisit multitasker and know the dynamic supply chain proces when it comes to ordermanagement B2B? Then we are looking for you! Our client in Heerlen is looking to appoint a Shipping Coordinator to join their existing team on a Full-Time basis.
Monitoring physical & information flows
Issue resolution and reactive communication towards the customer and coordination is the issues.
Handle and monitor; orders, disputes & credits, enquiries, returns.
Managing all incoming calls (including orders) and incoming e-mails.
Provide a professional level of support to the Back Office & Field sales staff and customers.
All administration activities will be placed in SAP, which is leading.
This is a pivotal role in the business, coordinating a number of critical activities and driving work flow across several departments within the organisation.
Over het bedrijf
A large global multinational in the South of Holland. The team forms the business contact for purchase orders and inquiries for customers in Europe, Middle East, Africa, Asia and Latin America. In close co-operation with business managers, finance departments, distributions centers, shipping department and supply chain, the organization ensures excellent quality and swift delivery.
The ideal candidate will have previous experience of working within a shipping coordinator or similar position and will be able to multi-task and juggle workloads in order to achieve deadlines. They will have excellent communication skills with the ability to negotiate and liaise with internal and external contacts of all levels.
Experience in a dynamic customer care and/or order management environment
Required to work with industry standard computer packages such as Microsoft Word, Excel, Powerpoint and preferably SAP/ERP
Excellent communication skills in English, Dutch isn't necessary for this position
We offer you a professional, international, dynamical and high quality working environment, where personal development is stimulated and personal initiatives are encouraged. Your Development Plan will challenge you to further develop your personal skills and competencies, to build your career within our global organization.
Gross salary: €2300 - €3000 a month (40-hour work week). The salary depends on your age and years of experience in a simular role.
8% holiday payment and 28 holidays, based on worked hours
Travel expenses of €0.19 cent pro km.
If you feel the Shipping Coordinator is of interest and it falls within your skills set, then please feel free to start your application by applying below. For further questions please contact Jacky Timmermans - Schmeits via email@example.com or 06-46928761
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