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Regional Customer Service Coordinator

Regional Customer Service Coordinator

Solliciteer direct
Opleidingsniveau: HBO Dienstverband: Tijdelijk Salaris: 3500 - 5000

Over de functie

For our Mattel office in Amstelveen we are looking for an Regional Customer Service Coordinator.
In this position you will be responsible for the coordination of all promotional jobs (displays, bundles etc.) between the local market (sales, marketing, planning, customer service) and the DC’s.
Key responsibilities in this position are:

  • Create a rework plan & share with DC and local customer service per agreed lead-times per DC
  • Utilize all available data to make decisions about when (possibly where) to rework
  • Work closely with local sales, marketing teams to agree available stock dates
  • Look for potential cost savings / alignment across the region
  • Monitor shipping against reworked stock and highlight any ‘excess’ to relevant personnel

Over het bedrijf

The Mattel family of companies (NASDAQ: MAT) is the worldwide leader in the design, manufacture and marketing of toys and family products. Mattel’s portfolio of best-selling brands includes Barbie®, the most popular fashion doll ever produced, Hot Wheels®, Monster High®, American Girl®, Thomas & Friends® and Fisher-Price® brands, including Little People® and Power Wheels®, MEGA® Brands, including MEGA BLOKS® and RoseArt®, as well as a wide array of entertainment-inspired toy lines. In 2013, Mattel was named one of the "World's Most Ethical Companies" by Ethisphere Magazine and in 2014 ranked No. 5 on Corporate Responsibility Magazine's "100 Best Corporate Citizens" list. With worldwide headquarters in El Segundo, Calif., Mattel’s companies employ nearly 30,000 people in 40 countries and territories and sell products in more than 150 nations. At Mattel, we are Creating the Future of Play. Visit us at www.mattel.com, www.facebook.com/mattel or www.twitter.com/mattel.
At Mattel, our vision is "Creating the Future of Play". We strive to achieve this vision primarily through our creative and enthusiastic employees who DARE to be innovative, and THRIVE in a friendly and fast-paced environment. Mattel is committed to developing employees and supporting their career goals, helping them GROW with a host of meaningful experiences and learning opportunities. And by promoting a culture of BALANCE that emphasizes working passionately and taking time to play often, we are proud of how our employees LEAD by example in all that they do!
 At our office in Amstelveen, a little over a hundred people are employed with our office conveniently located next to the tram station. Working at Mattel, you will find that we offer a friendly and collegial atmosphere where ethics and integrity are highly valued. You will also notice the creative and innovative drive of our people, which has formed the basis of our success throughout our many years of existence. At Mattel, we are "Creating the Future of Play."


What skills are we looking for?
•             Excellent written and spoken English essential. Second European language beneficial
•             Excellent communication skills
•             Advanced excel skills mandatory            
•             Preferably COGNOS & AS400
•             Fast & autonomous decision making 
•             Influencing skills
•             Strong problem solving skills
•             Confident to recommend innovative solutions
•             Strong organizational skills / ability to prioritize
•             Strong communication skills
•             integrated approach with other teams
•             flexibility
•             able to work under pressure in a fast paced environment
•             willingness to travel including occasional foreign travel where appropriate
Education & Experience:
College degree preferable, preferably in Business discipline, possibly with a Supply Chain work placement, together with 2-3 years professional experience in a similar role in a similar organization.


What do we have to offer?
We offer a fulltime temporary position (12 month contract) with a competitive salary. At Mattel we deeply value a healthy work-life balance. In our Amstelveen office we therefore offer 30 vacation days, plus 3 discretionary ‘Mattel Days’. It is optional to work a schedule that allows you to have the Friday afternoons off. Commuting expenses will be reimbursed (capped). We offer a collective health insurance and a solid pension plan. We also provide a partially sponsored gym membership at a local top class fitness center along with toy discounts at our onsite toy shop. The dress code at our office is business casual.


Wil je meer informatie of heb je vragen over deze vacature neem dan contact op met Soraya van Dijke via soraya.van.dijke@manpowergroup.nl of bel .


Geplaatst:30-06-2017Salaris:3500 - 5000
Locatie:AmstelveenErvaring:Tot 3 jaar
Salaris:3500 - 5000
Ervaring:Tot 3 jaar


Solliciteer op deze functie door hierboven op 'Solliciteer direct' te klikken. In ons sollicitatieproces is een cv verplicht maar een motivatiebrief is niet nodig.

Over Experis

Experis is onderdeel van ManpowerGroup. We bemiddelen tussen organisaties en professionals in vaste en interimbanen. Wij hebben de overtuiging dat plezier in het werk en werken vanuit persoonlijke drijfveren, leidt tot succes. Experis verbindt de ambitie van werkgevers met de talenten van professionals. Als deze samenkomen, behalen we samen een optimaal resultaat. Dit doen we al meer dan 30 jaar met veel plezier, succes en toewijding.

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