The Logistics Specialist is responsible for all operational activities and transportation. All related processes to Inbound, RMA, Outbound, Inventory and Quality are in scope of the Logistics Specialist. The role requires a continuous improvement mindset, by identifying, analyzing, and executing process improvement related projects. The Logistics Specialist tries to find trends, root causes and put corrective actions in place to enhance our customers’ logistics experience. The role supports the operations supervisor in data analysis and realizing productivity targets. Part of the role is to assist the 3PL in carrying out administrative tasks successfully.
Reporting structure: This position reports to the Operations Supervisor Liaison with Internal: Customer Care, Strategic Sourcing, Planning, Finance Liaison with External: 3rd Party Logistics Provider, Forwarders
Principal duties and responsibilities could include but are not limited to: Functional
Investigate and resolve Customer Complaints with 3PL
Manage Outbound (quality) KPI’s with 3PL
Manage Inbound (quality) Administration
Manage RMA (quality) KPI’s with 3PL and Forwarders
Manage Inventory (quality) KPI’s with 3PL
Deal with first level escalations
Ad-hoc data analysis and performance reporting
Identify and Execute Process Improvement Projects
Establish, develop and maintain a high level of technical and operational excellence within the supply chain organization.
Ensure the right level of business information exchanged within the organization.
Build effective business relationship with in- and external customers
Over het bedrijf
Fully fluent in English (verbal and written)
Excellent communication skills
Advanced MS Excel skills, working knowledge of other MS Office Programs.
Knowledge about supply chain, and cost drivers in the supply chain
Working knowledge about physical distribution and transportation
Basic knowledge about Materials Planning
Bachelor Degree in Supply Chain Management, or equivalent through experience and courses
APICS CPIM or CSCP Certification is a preference
Lean Six Sigma Greenbelt certification is a preference
3-5 Years’ Experience in a Supply Chain Environment
Experience working with 3PL’s
Track Record in Project Management
Experience in an analytical role is preferred
Working in an international environment
Motivate, organize and encourage teamwork within the workforce to ensure set productivity targets are met
Ability to set and achieve challenging targets
Ability to motivate and challenge colleagues, peers and management to participate in projects, improvement processes and new developments
Candidate must be a motivated self-starter who can successfully work in a fast paced environment to support the customer in achieving goals and objectives
Strong ability to prioritize workload and understand urgent requests
Work independently and advice and motivate decisions to management
No 9 to 5 mentality
Wil je meer informatie of heb je vragen over deze vacature neem dan contact op met Danielle van Heeswijk via firstname.lastname@example.org of bel 06-53525682.
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