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Data Center Technician

Data Center Technician

Solliciteer direct
Opleidingsniveau: MBO Dienstverband: Vast Salaris: 2500 - 3500

Over de functie

The primary focus of this position is to provide services to support the physical IT Infrastructure. The Hardware Technician will be responsible for assembling and implementing hardware solutions, troubleshooting and providing technical support to customers.

 

  • Perform hardware troubleshooting
  • ​Perform basic level of problem determination for all tickets, emails, chats & phone calls
  • Triage and escalation to the appropriate level
  • Ticket management to ensure SLA’s are met
  • Perform General Hardware/Cage duties:
    • Server assembly and disassembly
    • Server maintenance and repair
    • Single user/emergency access
    • Racking and un-racking of servers and devices
    • Hard drive and memory installs
    • Server console/reboot
    • RAID setup and configuration
    • Cabling and cable management (power/network)
    • PDU Install/Replace
    • Hardware/Cabinet auditing
  • Perform basic software setup
    • Control Panel installation (Plesk/cPanel/Webmin)
    • Server OS installation (Windows/Linux/BSD)
    • Kickstart/reinstall OS
    • Partition configurations
    • Basic network IP configurations
  • Perform basic Switch/Firewall setup
    • Sonicwall TZ Appliances
    • Brocade FCX Switches
  • Coordinate all repairs with customer and NOC staff
  • Monitor and update internal message boards, e-mail, and task list.
  • Keep informed of company and departmental policies.
  • Management and tracking of assets including shipping.
  • Labeling all devices and cables are per company standard.
  • Work closely with third party providers.
  • Other duties as assigned.
Team Work & Communication
  • Helps other team members with any issues they may encounter so as to maintain overall team effectiveness.
  • Actively seeks to promote a healthy team environment so as to maintain and increase overall team morale and individual team members’ job satisfaction.
  • Whenever needed, interacts and assists with members of other teams so as to contribute to the overall company culture.
 
Communication
  • Actively interacts with other teams to ensure that all relevant departments are up to speed on all project work being carried out by their colleagues.
  • Establishes and maintains communication with all stakeholders so as to tackle issues or anomalies that may arise.

Over het bedrijf

Our client is a global IT services provider. They have locations around the globe, each with full service OpEx offerings and staffed to meet company needs. They offer a portfolio of IT services that can be utilized as a single service or combined as a custom solution. They offer:

  • Colocation Services
  • Cloud Services
  • Bare Metal Servers
  • Hardware Leasing
  • Managed Services
  • Hybrid Solutions

Functie-eisen

Minimum (Necessary) Qualifications:

  • 2+ years’ experience in a similar role in a hosting company
  • A strong working knowledge data center processes and design (power, cooling, redundancy).
  • Ability to document complex problem resolution summaries and repetitive tasks.
  • Ability to demonstrate effective teaming and interpersonal skills.
  • Exceptional troubleshooting, problem resolution skills.
  • Extensive knowledge of computer hardware, mainly servers.
  • Ability to quickly identify specific issues and troubleshoot accordingly.
  • Must have work experience with different types of cabling and experience managing fiber & copper in a data center environment.
  • Proficient in Microsoft Office.
  • Proficient in Linux and Windows operating systems.
  • Ability to prioritize workload and meet deadlines.
  • Proficient in written and spoken English.
  • Must be an EU national due to work permit restrictions.
Physical Requirements
  • Ability to sit, type and stand for long periods of time.
  • Ability to lift up to 50 lbs.

 

Contactinformatie

Wil je meer informatie of heb je vragen over deze vacature neem dan contact op met Femke Frowijn via femke.frowijn@experis.nl of bel 06-46928796.

Samenvatting

Geplaatst:05-04-2017Salaris:2500 - 3500
Specialisme:Infrastructure & SupportOpleidingsniveau:MBO
Locatie:HaarlemErvaring:3 tot 5 jaar
Branche:ICTDienstverband:Vast
Geplaatst:05-04-2017
Salaris:2500 - 3500
Specialisme:Infrastructure & Support
Opleidingsniveau:MBO
Locatie:Haarlem
Ervaring:3 tot 5 jaar
Branche:ICT
Dienstverband:Vast

Sollicitatieprocedure

Solliciteer op deze functie door hierboven op 'Solliciteer direct' te klikken. In ons sollicitatieproces is een cv verplicht maar een motivatiebrief is niet nodig.

Over Experis


Experis is onderdeel van ManpowerGroup. We bemiddelen tussen organisaties en professionals in vaste en interimbanen. Wij hebben de overtuiging dat plezier in het werk en werken vanuit persoonlijke drijfveren, leidt tot succes. Experis verbindt de ambitie van werkgevers met de talenten van professionals. Als deze samenkomen, behalen we samen een optimaal resultaat. Dit doen we al meer dan 30 jaar met veel plezier, succes en toewijding.

Experis. A different kind of talent company.