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Application Support Engineer

Application Support Engineer

Solliciteer direct
Opleidingsniveau: HBO Dienstverband: Vast Salaris: 2500 - 3500

Over de functie

The Technical Support Group (TSG) is an integral part of our customer service and support offering to customers. This team, based out of our EMEA region headquarters in Amsterdam, provides native language first-line technical support to the customer service department and the customers. In addition, TSG members focus on special belt solutions for unique customer needs and give advice on what product solutions will meet requirements best.

Main Job Responsibilities:

  • Approve new and critical applications
  • Support Customer Service Account Representatives with belt recommendations
  • Assist in the approval and handling of special belts
  • Solve customer problems via telephone
  • Assist in the training and coaching of Customer Service Account Representatives
  • Provide support with CAD drawings

Over het bedrijf

Our client is headquartered in New Orleans, Louisiana and is a maker of conveyor belts. They are specializes in modular plastic conveyor belts and related services and equipment.
Our client has regional headquarters in Amsterdam and Shanghai and assembly centers located around the globe. the products and services are used in general food processing, meat, poultry and seafood processing, beverage handling, can manufacturing, baking, case and box handling, and packaging.

Functie-eisen

Qualifications/Education:

  • Secondary/Higher Technical School level education, or equivalent, in Mechanical Engineering
  • Minimum of 3 years' experience related to material handling, conveyor systems, or in technical customer support
  • Understand the basics of 2D and 3D CAD
  • Able to analyze and solve technical problems over the phone
  • Strong problem solving and communication skills
  • Service minded; self-managed mentality with a sense of ownership
  • Native German or Native French speaker, with business level of communication skills in English. Additional language skills are advantageous.

Contactinformatie

Wil je meer informatie of heb je vragen over deze vacature neem dan contact op met Dave Meijer via dave.meijer@experis.nl of bel 06-46928479.

Samenvatting

Geplaatst:06-03-2017Salaris:2500 - 3500
Specialisme:WerktuigbouwOpleidingsniveau:HBO
Locatie:AmsterdamErvaring:3 tot 5 jaar
Branche:Techniek/industrieDienstverband:Vast
Geplaatst:06-03-2017
Salaris:2500 - 3500
Specialisme:Werktuigbouw
Opleidingsniveau:HBO
Locatie:Amsterdam
Ervaring:3 tot 5 jaar
Branche:Techniek/industrie
Dienstverband:Vast

Sollicitatieprocedure

Solliciteer op deze functie door hierboven op 'Solliciteer direct' te klikken. In ons sollicitatieproces is een cv verplicht maar een motivatiebrief is niet nodig.

Over Experis


Experis is onderdeel van ManpowerGroup. We bemiddelen tussen organisaties en professionals in vaste en interimbanen. Wij hebben de overtuiging dat plezier in het werk en werken vanuit persoonlijke drijfveren, leidt tot succes. Experis verbindt de ambitie van werkgevers met de talenten van professionals. Als deze samenkomen, behalen we samen een optimaal resultaat. Dit doen we al meer dan 30 jaar met veel plezier, succes en toewijding.

Experis. A different kind of talent company.