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IT Field Technician Amsterdam

IT Field Technician Amsterdam

Solliciteer direct
Opleidingsniveau: MBO Dienstverband: Interim Salaris: 2500 - 3500

Over de functie

  • Responsible for solving issues, driving enhancements, and improving support for all IT related functions on a day to day basis: operational support, application support, and service delivery
  • Provides service, maintenance, repairs and upgrades for all computers and peripherals as well as routine moves, adds and changes
  • Drive communication and priority within the business and the headquarters to ensure constancy across organization
  • Project manage field specific components related to operational goals and application support
  • Contact and collaborate with software and hardware vendors to solve technical issues as needed
  • Participate with a 3rd party in the developing and maintaining service level agreements and ongoing management of service level compliance and assist in driving the support knowledge base
  • Develop an overall training strategy based on customer needs through the development and maintenance of policies and standard operating procedures
  • Prepare the office for new product / service releases and stay on the forefront of emerging industry practices, ensuring compliance with IT security and general controls
  • Delivers engaging, informative, well-organized presentations

Over het bedrijf

Experis is working with different customers. This time we have an interesting job opportunity at Uber in Amsterdam. Their goal is to deliver excellent technical and non-technical support with outstanding customer service and timeliness. They are seeking an IT Field Tech to assist in the management of IT operations and application support in the offices in the surrounding area. This position is responsible for maintaining quality IT services and driving change for the business.

Functie-eisen

  • Deep understanding of fault domain isolation, and root-cause analysis is essential for success in this role.
  • Comprehensive understanding of Mac OS architecture
    • Able to perform command line troubleshooting to resolve individual application failures
    • Mac OS X system administration and applications, including OS configuration, troubleshooting, and knowledge of applications including MS Office, iWork, Parallels, VMware Fusion, Apple Remote Desktop
 
  • Comprehensive knowledge of Windows is a plus.
    • Resolve issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues.
    • Troubleshooting and application support, including MS Office, Outlook, Google App Sync, Box Sync
  • Working knowledge the following technologies:
    • Active Directory and basic AD administration is desirable.
    • Communications and video conferencing tools, including Zoom, WebEx, Blue Jeans.
    • Issue and bug tracking software platforms, preferably JIRA.
    • Documentation tools (Confluence, Phabricator)
    • Casper Endpoint Management Solutions
 
  • Comprehensive knowledge and experience with Google Apps for Business, including Mail, Calendar, Drive, Docs, and Groups.
  • Experience supporting TCP/IP networks, LAN/WAN design and administration, and wireless networking is desirable.
  • A diverse and flexible skill set is required because they support a wide set of IT services: AV / VC, Events, Server, and Networking.

Contactinformatie

Interested? Please get in touch with Gozde Yilmaz via gozde.yilmaz@experis.nl or +31646928537

Samenvatting

Geplaatst:10-11-2017Salaris:2500 - 3500
Specialisme:Infrastructure & SupportOpleidingsniveau:MBO
Locatie:KortenhoefErvaring:3 tot 5 jaar
Branche:ICTDienstverband:Interim
Geplaatst:10-11-2017
Salaris:2500 - 3500
Specialisme:Infrastructure & Support
Opleidingsniveau:MBO
Locatie:Kortenhoef
Ervaring:3 tot 5 jaar
Branche:ICT
Dienstverband:Interim

Sollicitatieprocedure

Solliciteer op deze functie door hierboven op 'Solliciteer direct' te klikken. In ons sollicitatieproces is een cv verplicht maar een motivatiebrief is niet nodig.

Over Experis


Experis is onderdeel van ManpowerGroup. We bemiddelen tussen organisaties en professionals in vaste en interimbanen. Wij hebben de overtuiging dat plezier in het werk en werken vanuit persoonlijke drijfveren, leidt tot succes. Experis verbindt de ambitie van werkgevers met de talenten van professionals. Als deze samenkomen, behalen we samen een optimaal resultaat. Dit doen we al meer dan 30 jaar met veel plezier, succes en toewijding.

Experis. A different kind of talent company.