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Service Engineer

Service Engineer

Solliciteer direct
Opleidingsniveau: MBO Dienstverband: Vast Salaris: 2500 - 3500

Over de functie

To strengthen our client team we are looking for an enthusiastic and experienced

Service Engineer

This function requires a genuine technical interest in both the crystallization application as well in the delicate hardware of this high tech equipment, combined with organizational, communication and interpersonal skills. Willing to travel is a must!

Installation of equipment:

  •  Installation of high-tech research equipment at customers globally. (mainly Europe, USA and occasionally Asia).
  •  Training of end users.
  •  Between 50% and 70 % of the time traveling abroad.
First line support:
  • Answering customer questions.
  • Pro-active resolving technical issues on all disciplines, e.g. mechanically, electrical, software, application etc. Needed help, knowledge or else must be requested in an autonomous way.
  • Providing technical support and does troubleshooting of issues by telephone and/or e-mail.
  • Technical support for our distributors in China, Japan, India, etc.
  • Fast turnaround and accurate administration of Customer issues is critical.
  • Contribute to departmental & Customer Service improvements:
  • Continuously improve the different procedures for Service visits, installations and repairs.

Over het bedrijf

Our client provides crystallization research systems to its clients in the pharmaceutical and chemical industry all over the world. The systems allow our clients to improve their internal R&D capabilities. The systems are developed by specialists, based on their experiences in R&D. Currently the company offers three high-end crystallization research systems. Several new product ideas are under construction to extend our product portfolio for the coming years.


The ideal candidate should have:

  •  An MBO diploma electrical or mechanical, with several years of experience in the installation and maintenance of high tech equipment. Or an MLO diploma with several years of laboratory experience using and maintaining high tech laboratory equipment.
  •  At least 2 year experience in a Customer Service or (customer) related work field.
  •  Great customer awareness.
  •  A high level of creativity and a result oriented way of working.
  •  Experience working with and/or installation of research equipment is a pre.
  •  Strong communication skills
  •  Good written and verbal expression in the English language, additional languages are an advantage
  •  Can-do mentality, no 9-5 mentality
  •  Strong planning and organizing skills
  •   Must be willing to travel.


Wil je meer informatie of heb je vragen over deze vacature neem dan contact op met Shanna Brokx via Shanna Brokx@experis.nl of bel 06-46928479.


Geplaatst:21-02-2018Salaris:2500 - 3500
Locatie:AlkmaarErvaring:3 tot 5 jaar
Salaris:2500 - 3500
Ervaring:3 tot 5 jaar


Solliciteer op deze functie door hierboven op 'Solliciteer direct' te klikken. In ons sollicitatieproces is een cv verplicht maar een motivatiebrief is niet nodig.

Over Experis

Experis is onderdeel van ManpowerGroup. We bemiddelen tussen organisaties en professionals in vaste en interimbanen. Wij hebben de overtuiging dat plezier in het werk en werken vanuit persoonlijke drijfveren, leidt tot succes. Experis verbindt de ambitie van werkgevers met de talenten van professionals. Als deze samenkomen, behalen we samen een optimaal resultaat. Dit doen we al meer dan 30 jaar met veel plezier, succes en toewijding.

Experis. A different kind of talent company.