As a Field Service Technician within the Client Services team, you will perform the after-sale service on a variety of industrial equipment on customer sites and provide technical customer service. More specifically, you will have to:
Resolve technical problems and answer customers' queries;
Educate customers on the operation and maintenance of equipment;
Recommend the purchase of services or spare parts to customers;
Perform maintenance, prevention and after-sale service;
Provide technical training on equipment use to the customer and its employees;
Produce various daily activity reports.
The company that is active worldwide in developing, assembling & installing packaging equipment machines and lines for the agro/food industry, believes in a teams' driving force and that they can move forward through their talents and passion, joining forces to promote and implement creative ideas. From America to Europe to Asia, the multidisciplinary team capitalizes on the expertise and creativity of over 3 000 individuals who work as one to grow the technological and commercial leadership that secures our long-term growth.
They are one of the largest industrial flexible packaging equipment manufacturers in the industry. They provide completely integrated packaging lines from bulk product infeed to the wrapped pallet. All of the systems are designed, manufactured and integrated by there own team, ensuring the very best communication among the various parts of our packaging lines.
College training in instrumentation and automation or in electromechanics, industrial maintenance or electrodynamics;
All combination of professional experiences and training would be an asset;
Experience in programming, an asset;
Experience with Fanuc Robots, an asset;
Ability to work with electrical, mechanical, hydraulic and pneumatic components, and with PLCs;
Availability to travel worldwide (70-75% of the time; most of the time short periods for soluting issues and preventive maintenance; 25-30% is with Benelux clients);
The company offers a varied and interesting job in an international and leading company in the industrial segment. They offer attractive salary and fringe benefits .
More information or questions? Mail to: firstname.lastname@example.org or call +31-6-46928651