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Associate Manager MGSSE Accounts Receivable

Associate Manager MGSSE Accounts Receivable

Solliciteer direct
Opleidingsniveau: HBO Dienstverband: Tijdelijk Salaris: 3500 - 5000

Over de functie

In our office in Amstelveen we are currently looking for an;
Associate Manager MGSSE Accounts Receivable
Purpose of Position & Primary Responsibilities:

  • Key decision maker for the team/department, coordinating a team of 1 to 2 employees.
  • Ensure SLA terms are met/adhered to.
  • Primary/First Point of Contact & Relationship Management between MGSS and Business Process Outsourcing (BPO) provider.
  • Relationship Management between MGSS and Mattel Business Units Credit & Collection team.
  • Customer facing (internal/external) role working as part of a global MGSS team.
  • Managing change.
  • Participation and leading MGSS projects for the Europe Region.
  • Assist, guide and train BU’s, MGSS teams & BPO with the resolution of any process, transactional, and technical issues. 
  • Ensure on-going emphasis on client service and satisfaction.
  • Ensure that any escalated issues or inquiries are followed up, investigated and resolved in a timely manner. 
  • Escalate to MGSSE Finance Leads / MGSS Tower Lead where appropriate, and manage through to resolution. Ensure that additional actions are taken to avoid same occurrence to happen in the future.
  • Process Improvements.
  • Plan and review together with the MGSS Finance Lead/MGSS Tower Lead/MGSS Regional Lead any structured support and training that may be required by the Business Units; i.e. Oracle training, new processes, MGSS onboarding.
  • Performing both internal and external Business Controls; Month End closing Sox Controls as an example.
Order to Cash :
Primary Responsibilities and focus is within Order to Cash – Accounts Receivable, but is not limited to the following elements and activities:
  • Regional Functional Lead for Order to Cash – Accounts Receivable, managing 1-2 Direct Reports at Mattel and 6 BPO staff.
  • Oversight of daily Accounts Receivable processes according SLA.
  • Organizing team workload, prioritize tasks to meet deadlines assigned.
  • Manage Accounts Receivable processes.
  • Month End AR Subledger Period closing and reconciliations.
  • To ensure timely resolution on all inquiries received into the Order to Cash area.
  • Perform Order to Cash process activities, when required (adhoc) to provide support to the BPO, MGSS & Mattel Business Units.
  • System Testing; leading any required system testing for the Regional Order to Cash area to ensure that our systems will accept patches and upgrades.
  • Support and/or lead Accounts Receivable Process Improvement.

Over het bedrijf

‘Mattel is a creations company that inspires the wonder of childhood.
Our mission is to be the recognized leader in play, learning and development worldwide. Mattel’s portfolio of global consumer brands includes American Girl®, Barbie®, Fisher-Price®, Hot Wheels®, Monster High® and Thomas & Friends®, among many others. Mattel also creates a wealth of lines and products made in collaboration with leading entertainment and technology companies. With a global workforce of approximately 31,000 people, Mattel operates in 40 countries and territories and sells products in more than 150 nations. Visit us at www.mattel.com, www.facebook.com/mattel or www.twitter.com/mattel
At Mattel, we strive to achieve this vision primarily through our creative and enthusiastic employees who DARE to be innovative, and THRIVE in a friendly and fast-paced environment. Mattel is committed to developing employees and supporting their career goals, helping them GROW with a host of meaningful experiences and learning opportunities. And by promoting a culture of BALANCE that emphasizes working passionately and taking time to play often, we are proud of how our employees LEAD by example in all that they do! Check us out on: http://www.youtube.com/MattelRecruiter
Our office in Amstelveen is home to 80 employees. It hosts a diverse mix of commercial functions (Sales, Customer Marketing, Customer Services, Consumer Products) as well as support functions (Finance, IT, Procurement, Legal, Product Integrity, HR, Logistics).


  • Bachelor degree in Finance and/or Accounting
  • Fluency in English (written & spoken)
  • Minimum 3 years’ Experience in managing Accounts Receivable Administrative processes in an international environment.
  • Experience in leading a team and managing change
  • Strong people management, communication and influencing skills.
  • Strong problem-solving skills
  • Experience in leading or supporting projects
  • Experience in working with Oracle is a plus
  • Experience with working with BPO outsourcing is a plus
  • Excellent telephone manner
  • Confident to recommend innovative solutions
  • To ensure timely resolution on all inquiries received into the Order to Cash area;
  • Perform Order to Cash process activities, when required (adhoc) to provide support to the BPO, MGSS & Mattel Business Units in relation to the following processes (including but not limited to):
  • Strong organizational skills and ability to prioritize
  • System Testing; leading any required system testing for the Regional Order to Cash area to ensure that our systems will accept patches and upgrades.
  • Support and/or lead Accounts Receivable Process Improvement initiatives such as
  • Flexibility. Month end closing could lead to working overtime and in weekend. Working during the Christmas holiday is mandatory.
  • Able to work under pressure in a fast-paced environment.
  • Skilled in working with Microsoft Excel, Word, Powerpoint etc.


We offer a fulltime position with a competitive salary. At Mattel we deeply value a healthy work-life balance. In our Amstelveen office we therefore offer 30 vacation days, plus 3 discretionary ‘Mattel Days’. It is optional to work a schedule that allows you to have the Friday afternoons off. Commuting expenses will be reimbursed (capped). We offer a collective health insurance and a solid pension plan. We also provide a partially sponsored gym membership at a local top-class fitness center along with toy discounts at our onsite toy shop. The dress code at our office is business casual.
How to apply:
Do you see yourself as a match for this job? Then we look forward to your application! Please make sure to clearly motivate your application in English to help us gain a deeper understanding of how your background, ambition and personality fits to this role and in which aspects you still find a challenge for yourself.

You can send your application to Angelique Ebinkhuisen via Angelique.Ebbinkhuijsen@Mattel.com. 



For questions about this vacancy you can contact Angelique Ebinkhuisen via Angelique.Ebbinkhuijsen@Mattel.com or call to +31 (0) 20 50 30 507/ +31 (0) 615050058 .


Geplaatst:07-02-2018Salaris:3500 - 5000
Locatie:AmstelveenErvaring:3 tot 5 jaar
Salaris:3500 - 5000
Ervaring:3 tot 5 jaar


Solliciteer op deze functie door hierboven op 'Solliciteer direct' te klikken. In ons sollicitatieproces is een cv verplicht maar een motivatiebrief is niet nodig.

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