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Customer Service Agent German in Amsterdam

Customer Service Agent German in Amsterdam

Solliciteer direct
Opleidingsniveau: HBO Dienstverband: Tijdelijk Salaris: 1750 - 2500

Over de functie

Summer is coming! This means we are looking for Customer Service agents that can help us out during the summer from May till August, with the possibility of staying after the summer.You will support our customers via phone, email and WhatsApp in both your native language (German) and English. You help them to obtain their tickets, give advice about their entertainment location, and answer questions they might have. You will also be responsible for messages and posts in your specific language on social media.

What are your responsibilites?
- Serve as main point of contact for all our customers via multiple channels: phone, email and WhatsApp.
- Ensure customer satisfaction by providing timely and accurate information.
- Logging detailed and accurate case notes to ensure optimal assistance for customers.
- Take part in any other projects related to the customer service

Over het bedrijf

Our client is one of the fastest-growing tech startups in the Netherlands. 
 

They’re revolutionising the way people buy tickets to culture and attractions in cities all over the world. Their technology allows users to easily browse and book tickets to the best attractions in seconds, meaning customers can enter museums, zoos, theme parks and more simply by showing their smartphones. 

Functie-eisen

Qualifications

  • You have excellent written and spoken communication skills in both German and English
  • You are organised, energetic, and have a positive attitude
  • You are flexible and don’t mind working in the evenings (till midnight) and weekends every now and then (a higher salary rate applies for these shifts).
  • You know your way around social media
  • Available between 13 and 40 hours a week

Bonus points for...

  • A third language!

Arbeidsvoorwaarden

What we offer

  • An informal atmosphere in our Central Amsterdam office (near Amstelstation)
  • Plenty of responsibility and an opportunity to grow into a Customer Service role
  • The chance to make an impact in a fast growing company
  • A bright, welcoming office where we work hard and play hard too
  • Great working conditions and a competitive salary
  • A personal 20% discount code for all the tickets you order with us
  • Fresh coffee and a free lunch every day
  • Fun, sociable events in and out of the office space. They have table football, Friday drinks, show-and-tell sessions with pizza, and lots more!

Contactinformatie

If you feel the Customer Service Agent German is of interest and it falls within your skills set, then please feel free to start your application by applying below.
For further questions please contact Shanna Brokx via shanna.brokx@experis.nl or 06-46933385.

Samenvatting

Geplaatst:01-05-2018Salaris:1750 - 2500
Specialisme:Infrastructure & SupportOpleidingsniveau:HBO
Locatie:AmsterdamErvaring:3 tot 5 jaar
Branche:Automatisering/ITDienstverband:Tijdelijk
Geplaatst:01-05-2018
Salaris:1750 - 2500
Specialisme:Infrastructure & Support
Opleidingsniveau:HBO
Locatie:Amsterdam
Ervaring:3 tot 5 jaar
Branche:Automatisering/IT
Dienstverband:Tijdelijk

Sollicitatieprocedure

Solliciteer op deze functie door hierboven op 'Solliciteer direct' te klikken. In ons sollicitatieproces is een cv verplicht maar een motivatiebrief is niet nodig.

Over Experis


Experis is onderdeel van ManpowerGroup. We bemiddelen tussen organisaties en professionals in vaste en interimbanen. Wij hebben de overtuiging dat plezier in het werk en werken vanuit persoonlijke drijfveren, leidt tot succes. Experis verbindt de ambitie van werkgevers met de talenten van professionals. Als deze samenkomen, behalen we samen een optimaal resultaat. Dit doen we al meer dan 30 jaar met veel plezier, succes en toewijding.

Experis. A different kind of talent company.